REFUND POLICY

1. General Refund Policy

• All sales are final once a booking is confirmed.

• Refunds are only issued if the flight is canceled by the operator.

2. Cancellation by Customer

• Customers who cancel after booking are not eligible for a refund.

• In some cases, we may allow rebooking to another available flight at our discretion.

3. Cancellation by LumeJet.co

• If an empty leg flight is canceled due to unforeseen circumstances, we will provide a full refund or offer an alternative flight.

4. How to Request a Refund

• To request a refund, email bookings@lumejet.co with your booking details.

• Refunds will be processed within 7-10 business days.

5. Changes to the Refund Policy

We reserve the right to update this policy at any time. Changes will be posted on our website.